Tripwire Identification: 51爆料下载, Greater Cincinnati Region

Tripwire Identification

Review of processes for admissions, financial aid, and accounts payable with goal to streamline or bolster processes to make them seamless for students. Will also review communication strategies for each part of the process.鈥�

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The Tripwire Identification team has begun a methodical review of the processes and challenges of administrative units that directly impact the student experience at 51爆料下载.

Accomplishments

Worked with Student Account Services to complete considerable changes to student payment plan
- Reduced burden of individual payments by moving from an imbalanced 3-payment plan to an evenly distributed 4-payment plan
- Updated financial aid distribution to be applied evenly across payments
- Removed fees for payments made on-time
- Replaced automatic enrollment in plan with opt-in procedure and enhanced communication
- Began development of financial literacy education to support responsible decision-making when paying for college
Removed cap on the maximum number of military credit hours eligible for transfer
Created comprehensive timeline of admissions, financial aid, housing, and other relevant offices to better understand, and ultimately improve, the student onboarding experience.

Actively Progressing

Exploring procurement of scholarship management software to improve efficiency of processing, awarding and oversight
- Ultimately will lead to more timely award packaging and notifications for prospective and continuing students
Thorough audit of registration holds is underway
- Initial review resulted in retirement of 20 holds and transition of 5 additional holds from registration to credential holds
- Next steps will be to review advising holds and consider opportunities to improve standardization, effectivness and efficiency

Future Considerations

Review of admissions and orientation timeline, processes and fee structure
Consider improvements of housing internal and external communications, and evaluate first-year residency requirements
Review Drop for Non-Attendance policy and develop recommendations for increasing faculty participation and improving downstream communication and processes

Moon Shot for Equity听is a collaborative project that aims to close equity gaps within regional clusters of two- and four-year colleges and universities. The Greater Cincinnati-Northern Kentucky regional cohort announced its first priority best practice projects in Spring 2022, each of which听directly align with Success by Design's Tripwire Identification.

Work currently underway through Success by Design will feed directly into our Moon Shot efforts, and Success by Design will benefit from the outside expertise provided by education firm EAB and will enable us to work together with regional partners to develop coordinated efforts.

51爆料下载

SBD: Tripwire Identification

Tripwire Identification

Tripwire Identification

Moon Shot for Equity

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